InfoPass Instructions

This tutorial will lead you step by step through the process of making an appointment with Immigration Services.

InfoPass Introduction

InfoPass is a website used to schedule an appointment with immigration information officers at U.S. Citizenship and Immigration Services offices. Here are some instructions to help you through the process.

• Go to http://infopass.uscis.gov/
  Select your language from the following list:
  
  • English
  • Spanish
  • Haitian Creole
  • Vietnamese
  • Chinese
  • Tagalog
  • Russian
  • Portuguese
  • French
  • Korean
  • Polish, and
  • Arabic
• Next Screen
  Select one of the three:
  
  • Make an appointment. *Select this one.
  • Cancel an appointment.
  • More information on InfoPass.
• Next Screen: Zip Code
  
  • Type in the zip code where you live.
• Next Screen: Seven Options
  
  • Immigration form
  • File an application
  • Replace Resident Alien Card
  • Question about your case
  • Speak with an immigration officer *Select this one to make an appointment for the San Antonio office when none of the others match your case.
  • 90+ days since you filed an I-765 form (Employment Authorization Form)
  • Received an approval letter or Form I-797 from the Service Center instructing you to come into the office for alien identification card processing or a passport stamp.
• Next Screen: Enter Personal Information
  (Be sure to have your resident alien number.)
  
  • Name: First, Middle, and Last in the appropriate boxes
  • Birth date: Day / Month / Year
  • Telephone number (be sure to add area code)
  • Number of persons (how many need to see the immigration officer)
  • E-mail address (optional)
  • Alien number: A-_________
  • Receipt Number (should be on the last letter received from USCIS-United States Citizenship and Immigration Services)
• Next Screen: Verification of Information provided
• Next Screen: Appointment Calendar
  Points to Remember:
  
  • n Only will show appointment possibilities for the next 2 weeks.
  • n Only will show days available and open.
  • n San Antonio is close to 90 miles away from Austin, TX.
  • n The USCIS office:
    San Antonio District Office Location:
    8940 Fourwinds Drive
    San Antonio, TX 78239
• Must print out next screen!
• This is a one page print out with a bar code. You must bring this with you to the appointment.
• APL will print out the copy for you free of charge.
• Items to bring to the appointment:
  
  • Government-issued ID:
    • Passport
    • Valid driver's license
    • I-95 form
    • Work Authorization Card
    • Green Card (Form I-551, Alien Registration Card)
  • Any paperwork: forms, letters, translations, or original documents that are related to your appointment.